This privacy policy defines and informs you of how Wilout, as data controller, uses and protects the information you transmit when you use the site https://www.wilout.com (hereinafter the “Site”).
This privacy policy may be amended or supplemented at any time by Wilout. The date of its update will then be specified. These changes are binding on you as soon as they are posted online and we recommend that you consult them regularly.
By using the Site, you expressly consent to our privacy policy, which you declare to have fully read.
Wilout collects information when you make a purchase on the Site. The information collected includes your name, first name, age, age, email address, mailing address, and telephone number.
In addition, we automatically receive and record information from your computer and browser, including your IP address, when you connect to the Site.
We keep this data only for the time corresponding to the purpose of the collection as indicated in 2. (below), which should in any event not exceed 24 months.
In the event that you connect to our services using the social media functionalities made available to you, Wilout will have access to some of the data (in particular, your first name, last name, photograph, email address and number of friends) from your account on said social network in accordance with the general conditions of use of the social network concerned. We may also collect some of your personal data when you interact with features of these social networks, such as “Like” features. In general, personal information that you have indicated as “public” and accessible from your social network profile may be collected by Wilout.
Any information we collect from you may be used to:
- Personalize your user experience on our platform
- Provide adapted and relevant advertising content
- Improve our web platform
- Improve customer service and optimize your care needs
- Contact you by email
- Improve the interaction between our platforms and external social networks
This processing is necessary for the performance of our contractual obligations and is based on our legitimate interest in providing you with relevant content.
Wilout is the sole owner of the information collected on this site. Under no circumstances will your personal information be sold, exchanged, transferred, or given to another company for commercial purposes without your consent.
However, this data may be entrusted to subcontractors for the proper execution of an order or to third parties responsible for the management and/or operation of the Site, who are in no way authorized to use for purposes other than the strict scope of their mission or to sell, exchange or transfer your data to third parties.
Your personal data may only be disclosed pursuant to a law, regulation or court order.
Your non-private data, i.e. data that does not allow your identification, may be provided to third parties for statistical, advertising or marketing purposes in particular.
We implement a variety of security measures to ensure that your personal information is safe. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to do specific work (for example, billing or customer service) have access to personally identifiable information.
We ensure that any service provider or subcontractor that we may use in connection with the collection and processing of the data that you communicate to us has adequate guarantees in terms of confidentiality, use and data protection.
Computers and servers used to store personally identifiable information are kept in a secure environment.
You have the right to access, rectify and oppose your personal data transmitted to the site.
Any request in this regard must be sent to Mr. the Site Controller at the following address: Wilout, 11 avenue Frédéric Mistral, 06800 - Cagnes-sur-Mer or by sending an email to the following address: support@wilout.com
Given our obligation of security and confidentiality in the processing of personal data, any request must be accompanied by a photocopy or scan of your identity document (identity card, passport, driver's license).
We are committed to responding to you within a maximum of one month following receipt of your request.
In order to assist you in your procedures, the CNIL has developed letter templates allowing you to request access to your personal data: https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces
Rectifying, updating, locking or deleting your personal data: https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees
Opposition to the processing of your personal data for a legitimate reason or when your data is used for commercial prospecting purposes: https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet
When you connect to the Site, Wilout may install a cookie on the hard drive of your terminal in order to guarantee you a smooth and optimal navigation on the Site. “Cookies” (also called “cookies”) allow us to recognize your computer, tablet or mobile phone in order to personalize the services we offer you through the Site.
To inform you, a banner is displayed at the bottom of your screen when you connect to the Site. You can refuse the deposit of cookies on your terminal at any time by configuring your internet browser. In such a case, however, we cannot guarantee the optimal functioning of the Site and we cannot be held responsible for any consequences related to the alteration of your browsing conditions on the Site that would result from your choice to refuse or block the cookies necessary for the proper functioning of the Site.
To guide you in your settings, the CNIL has developed a page dedicated to the control of cookies, which can be consulted through the following link: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
The information collected through cookies does not in any way identify you by name and is only intended to help us increase the performance of the Site.
In accordance with the recommendations of the CNIL, cookies that are strictly necessary for the functioning of the Site are not subject to any prior obligation on your part. On the other hand, your express agreement is required prior to the use of cookies issued by third parties, which are subject to the privacy policies of the latter, which can be consulted on their websites. These cookies can be audience measurement cookies, advertising cookies, or even social media sharing cookies.
If you believe that we are not complying with our obligations with regard to the collection and processing of your personal data, you can send a complaint to the CNIL by post or by electronic means using the following link: https://www.cnil.fr/fr/plaintes/internet.